1. Introduction
This privacy policy explains how Cousin Tytus llc, a company registered in the United States with its headquarters at 40 W Tytus Dr, Murray, 84107-4820, Utah, United States (US), collects, uses, and protects personal information. The computer systems design and integration services offered through this website, including our platforms, tools, and supporting technology, are developed and operated by the developer CousinTytus on behalf of Cousin Tytus llc. This policy covers this website, the services we deliver, and the interactions we have with clients, visitors, suppliers, and partners.
By using this website, submitting an enquiry, or engaging our services, you accept the practices described in this policy. If you do not agree with any part of this policy, please do not use this website and please do not provide us with your personal information. We keep this policy under regular review and we publish any material changes here, so we encourage you to read it from time to time. If you have any questions at any point, the quickest way to reach us is to write to enquiry@cousintytus.buzz.
2. Our Commitment to Privacy
Privacy is not an afterthought in our engineering practice; it is a design principle. Cousin Tytus llc applies the same discipline to protecting personal information that we apply to keeping computer systems reliable and secure. We collect only the information that is necessary to run the business, to communicate with clients, and to deliver the services you request. We store that information securely, we restrict access to the people who genuinely need it, and we delete it when it is no longer required.
We are transparent about what we hold and why we hold it, and we do not hide behind complex legal language. If a question or a concern about privacy ever reaches you, we treat it seriously and we respond quickly. This commitment guides every decision we make about data, from the design of a small contact form to the security controls around a client production environment. You should always be able to predict how your information will be handled before you share it with us.
3. Information We Collect
We collect information in three broad categories. The first category is information you provide directly, such as your name, your email address, your phone number, the name of the organisation you represent, and the content of any message you send us. The second category is information we collect automatically when you visit this website, such as technical data about your device, your browser, and your network, along with usage statistics about how the site is used. The third category is information we receive from other legitimate sources, such as public business registries, references you give us, and the systems you ask us to integrate with.
We treat all of this information according to the same standards of care, regardless of which category it falls into. We never collect more than we need for a stated purpose, and we never invent new uses for information without telling you first. If a part of our operation does not need personal information to function, it does not collect it. That principle keeps our exposure small and it keeps your information out of reach of people who have no reason to see it.
4. Information You Provide Directly
When you use the contact form on this website, request a quotation, call our office, or write to enquiry@cousintytus.buzz, you give us information that helps us serve you. This typically includes your name, a way to reach you, the name of the organisation you represent, and a description of what you need. We use this information to understand your requirement, to prepare a response, and to keep a record of our conversation so that nothing is lost between one engineer and the next.
During an active project we may also collect material such as system documentation, network diagrams, architecture notes, and access credentials that are required to complete the integration work. That material is handled under a written agreement that sets out how it will be used, stored, and protected. You are never required to share more than you are comfortable sharing. If you prefer to communicate without the contact form, you may call +13527688455 or write to us directly at the address shown on this page.
5. Information Collected Automatically
Like most professional websites, we use standard technologies to understand how this site performs. When you visit, our hosting and analytics systems may record technical details such as your internet protocol address, the type of device you use, the browser version, the pages you view, and the approximate region from which you connect. This technical data is used to diagnose problems, to improve performance, and to understand which parts of the site are genuinely useful to visitors.
We do not use this technical data to build a personal profile of you, and we do not sell it to anyone. Most of this collection happens in aggregate, which means we look at patterns across many visitors rather than at the activity of any single person. Where we do hold an individual technical record, for example in a server access log, it is retained only for security monitoring and then removed on a rolling schedule. The site works just as well whether or not you choose to limit this kind of collection.
6. Information From Other Sources
We may receive information about you from legitimate business sources. A reference you provide may confirm details about your role or the scope of your authority. A public business registry may confirm the registered name and address of your company. When we integrate systems on your behalf, the systems themselves may provide data that relates to your operations, and that data is governed by the written agreement between us and by the confidentiality obligations in our terms of service.
Where we combine information from different sources, we apply this policy to the combined information as a whole. We verify that any third party that shares information with us has a lawful right to do so, and we document the source so that the chain of custody remains clear. If we receive information that we did not expect and have no valid reason to hold, we delete it and tell you what happened.
7. How We Use Your Information
We use personal information for the following purposes: to respond to enquiries and provide quotations; to deliver, operate, and support the services you purchase; to keep clients informed about project status, scheduled maintenance, and security notices; to improve our website and our services; to meet legal, accounting, and security obligations; and to prevent fraud, misuse, and abuse of our systems.
We use the information you give us only for the purpose you gave it, unless a clear and separate reason arises that we explain to you first. We do not use personal information for advertising. We do not build shadow profiles of visitors. We do not sell personal information to anyone, at any time, for any amount. Where a use is optional rather than essential, we say so plainly and we give you a way to decline. This policy applies to all of our processing, whether it happens in an office, in a data centre, or on the website itself.
8. Legal Bases for Processing
Our processing of personal information is based on lawful grounds recognised by data protection law. The principal grounds are these: consent, where you choose to provide information to us; the performance of a contract, where we process information to deliver services that you have engaged us to provide; legitimate interests, where our interests in operating a safe, honest, and reliable business do not override your rights; and legal obligation, where we must retain or share information to comply with the law.
When we rely on consent, you may withdraw it at any time by writing to enquiry@cousintytus.buzz, and withdrawal does not affect the lawfulness of processing that happened before the withdrawal. When we rely on legitimate interests, we balance those interests against your privacy carefully and we keep a written record of the reasoning so the decision can be reviewed later. When we rely on legal obligation, we limit our processing to exactly what the law requires and nothing more.
11. Data Retention
We retain personal information only as long as a legitimate purpose requires. Contact information from an enquiry is kept for a reasonable period so that we can follow up, and it is deleted when the enquiry is closed and no longer relevant. Information collected during a project is retained for the term of the agreement plus the period required by law for tax, audit, and liability reasons, after which it is securely deleted.
Technical logs are kept for security monitoring and are deleted on a rolling basis. When a retention period expires, we delete or anonymise the information using secure methods, and we record the deletion so that it can be verified. We review our retention schedules at least once a year and we adjust them as our operations change. If you ask us to delete information sooner, we will do so unless we are required by law to keep it.
12. Data Security
We protect personal information with the same controls we deploy for our clients: encryption in transit and at rest, strict access control, continuous monitoring, and a tested incident response process. Access to personal information is limited to the engineers and administrators who need it to do their jobs, and every access is logged so that misuse can be detected. Our team is trained on data protection, and our controls are tested on a regular basis.
In the unlikely event of a breach that affects personal information, we will notify the individuals concerned and the relevant authorities as required by law, and we will take immediate steps to contain and investigate the incident. No method of transmission over the internet is completely secure, and no system can guarantee absolute safety. We hold ourselves to a high standard, we are honest when something goes wrong, and we treat security as a continuing practice rather than a one-time project.
13. Privacy for Children
Privacy for children is important to us. This website and the services offered by Cousin Tytus llc are directed at businesses and professional organisations, and they are not designed to appeal to children. We do not knowingly collect personal information from children under the age of thirteen, and we do not intentionally direct any marketing activity at children.
If you believe that a child has provided us with personal information, please contact enquiry@cousintytus.buzz and we will take steps to delete the information as quickly as possible. We ask parents and guardians to supervise children when they use the internet and to contact us if they have any concerns about information that may have been collected from a child through this website. Protecting children online is a responsibility we take seriously.
14. Your Privacy Rights
You have rights in relation to the personal information we hold about you. You may request a copy of the information, ask us to correct it, ask us to delete it, ask us to restrict our processing, object to processing where it is based on legitimate interests, and request that your information be transferred to you in a structured, machine-readable format where the law allows.
To exercise any of these rights, contact enquiry@cousintytus.buzz with your request and enough detail for us to verify who you are. We respond to verified requests within thirty days, and we may ask for identity verification to protect your information from unauthorised access. We never penalise you for exercising your rights, and we never charge a fee for a legitimate request. If you are not satisfied with our response, you may raise the matter with the supervisory authority in your jurisdiction.
15. International Data Transfers
Cousin Tytus llc is based in the United States, and the services described on this website are provided primarily from the United States. Information you provide may be stored and processed on servers located in the United States and in other jurisdictions where our hosting providers operate. When we transfer personal information across borders, we apply appropriate safeguards such as standard contractual clauses, encryption, and access controls to keep the information protected at the same standard regardless of where it is stored.
We choose providers that offer strong contractual protections, and we review their security certifications before we trust them with data. By using this website or our services, you acknowledge that your information may be transferred to, and stored and processed in, countries outside your country of residence. Those countries may have different data protection laws, and we do what the law requires to keep your rights intact across every border.
16. Third-Party Websites and Services
This website contains links to third-party websites and may mention external services that are not operated by Cousin Tytus llc. This privacy policy applies only to our own website and to the services we operate. When you follow a link to an external site, the privacy practices of that site govern your information once you are there.
We encourage you to read the privacy policy of any website you visit before providing personal information to it. We are not responsible for the content or the privacy practices of third-party sites, and we do not control the information they collect. We review links before publishing them, but external sites can change without notice, so we cannot guarantee that their practices will always match what we have described here.
17. How We Communicate With You
We communicate with clients by the channels they choose: email, phone, or in-person workshops. We keep a record of the business communications we exchange so that project decisions are documented and traceable. We may send service notices such as scheduled maintenance windows, security advisories, and invoice reminders; these are operational messages, not marketing.
We do not send promotional mailings, and we do not add your details to any external mailing list. You can ask us to change the channels we use at any time, and we will honour the request promptly. If you receive a communication from us that you believe was sent in error, please tell us immediately so that we can investigate and correct the issue.
18. Automated Decision Making
We do not use automated decision-making that produces legal or similarly significant effects about individuals. Our engineering work involves human judgement at every stage, from architecture through integration to operations. Analytics tools may group and summarise usage patterns, but those summaries do not result in automated decisions about any individual person.
If the situation ever changes and we introduce automated decisions that affect you in a significant way, we will tell you in advance, we will explain how the decision is made, and we will provide a way for you to request human review. Our position is simple: systems should support people, not substitute for their judgement. Where technology helps us, it does so under the supervision of a human who can be held accountable.
19. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our services, in technology, or in the law. When we make a material change, we will update the last revised date at the top of this page and, where appropriate, notify clients by email. We encourage you to review this page periodically so that you stay informed about how we protect your information.
Continued use of this website or our services after a change takes effect constitutes acceptance of the revised policy. Older versions of this policy are available on request by contacting enquiry@cousintytus.buzz. We believe that a privacy policy should change only when there is a real reason for it to change, so we do not rewrite this document for cosmetic purposes.
20. How to Contact Us
If you have questions about this privacy policy, about the information we hold, or about how we process it, please contact us. Our privacy contact address is enquiry@cousintytus.buzz. You may also write to Cousin Tytus llc, 40 W Tytus Dr, Murray - 84107-4820, United States (US), or call +13527688455.
We acknowledge every privacy request, and we aim to resolve concerns quickly and fairly. If you believe your information has been handled incorrectly and you are not satisfied with our response, you may raise the matter with the relevant supervisory authority in your jurisdiction. We will cooperate fully with any legitimate investigation, and we will keep you informed of the outcome.
21. Governing Law
This privacy policy and the handling of personal information under it are governed by the laws of the United States and the state of Utah, without regard to conflict of law rules. If any provision of this policy is held to be invalid or unenforceable, the remaining provisions continue in full force and effect.
This policy is written in English, and the English text prevails in any dispute. We resolve disputes through the procedures described in our terms of service, which you can read at /terms-of-service. Nothing in this policy limits any right you may have under mandatory law in your own jurisdiction, and nothing here should be read as a waiver of any right or remedy.